Includes the Following Services:
- Break/Fix Repair
- Sublime Computer Services Managed Antivirus
- Spyware and Virus Removal
- Annual Desktop Optimization ($150 value)
- Automatic Microsoft Security Updates
- Automatic Hard Drive Defragmentation
- Monitor the Hard Drive for Potential Failure
- System Monitoring and Alerts
- Virus Alerts
- High CPU and RAM utilization
- Hard drive less than 10%
- Monitor critical services
- Software installation and removal
How it works:
We start by installing our remote access and monitoring agent on your computer. We will register your PC, setup alerts based on your needs, install our managed antivirus software, setup updates, and setup hard drive maintenance. We will then perform a desktop optimization. Your PC will be proactively monitored as we monitor servers. We will know about problems before they become major issues that bring your computer down.
The Fine Print:
With this plan you receive a discounted rate of $75 per hour for onsite visits for issues that cannot be resolved remotely.
This plan does not include servers.
The service is based on a 12 month period but can be cancelled at any time. The hours used up to the point of cancellation will be billed at $100 per hour minus the monthly payments already collected.
