Saturday, November 12, 2011

Disaster Recovery - Image Backups

If your computer failed or got a virus today how much time and money would it cost to get it working again? In most cases it will take an entire day or two to get all of the data off of the computer and reinstall all of the programs and settings.

If you have an image backup of your computer it can be restored within an hour depending on how much data you keep.

An Image Backup is a snapshot in time of a computer (desktop, laptop or server).

Here is an example of how an image backup works: An image backup of a computer is taken of all of the data on the hard drive and saved to another hard drive. A week later the computer then gets a nasty root-kit virus that makes the computer unusable. Using the image backup taken the week prior the computer is restored completely. All of the settings and files are restored.

An image backup can be made of the computer manually or automatically.

A great time to make an image backup of a computer is right after one has their computer just the way they like it. Incremental backups can also be made daily.

In order to better protect your computer we would like to make a manual image backup or setup daily automatic backups on your working computer now.


For more information concerning image backups:
http://www.acronis.com/homecomputing/products/trueimage/

Monday, November 7, 2011

Sublime Computer Services - Desktop Optimization

While you are taking holiday it is a good time for us to cleanup your computer and get a little more speed out of it.

We have been working on a process to help cleanup desktop computers to make them run as they did in their youth. As a result we have created an optimization process that will help cleanup the things that make your computer slower than it should be. As a service to our clients we will charge a flat fee of $125 to perform the following:

* Install needed updates to Microsoft, Java and Adobe products
* Cleanup all un-needed temporary files
* Cleanup all orphaned registry files
* Perform a full Adware and Malware scan
* Perform a de-fragmentation of the hard drive and schedule for automatic future de-fragmentations
* Confirm that the existing Antivirus is working

Your computer will need to be connected to a broadband internet connection and we will need uninterrupted access to the computer up to three hours.

In the event that there are problems with the computer we will discuss them with you before we take action. Actions taken outside of the optimization process do not fall under the flat fee and will be billed at normal rates.

Call us today and we will setup an appointment to Optimize your computer around your schedule.

Sublime Computer Services - Managed Services

Do these thoughts cross your mind and you pretend like you didn't think them: Is my server online? If I have a disaster is there a backup copy of my data? Is my server being updated?

Sublime Computer Services offer managed services.

Is my server online? We setup an agent on your computer and receive alerts if any of the following things happen: The CPU Utilization is at 90% for over 10 minutes, The Server is offline for more than 10 minutes and when it comes back online, The C: drive has less than 10% free space, Software has been installed on the server, Software has been removed from the server and memory utilization is at 90% for 15 minutes.

If I have a disaster is there a backup copy of my data? We setup the backups to happen daily. At the end of each backup we receive an email that tells the success or failure results. We keep track of that every day. If there is a backup failure it gets addressed that day so a successful backup will happen that evening. At the beginning of each week you receive a simple summary that shows the results of last weeks backups. You know that your files are being backed up.

Is my server being updated?
We download and install the latest Microsoft and other 3rd party updates on the server monthly. We will check the results of the updates and event logs for errors. This method helps reduce unscheduled maintenance.

These managed services typically cost $150 per month for a single server. Call and let us worry about your server.